FAQ about COVID-19 (Coronavirus) and What We are Doing About It

Updated: May 6, 2022

Disclaimer: Information about COVID-19 is rapidly changing. The information below may not be correct, complete, accurate, and/or may have changed without notice. It's important to get your information from a trusted source. As such, we recommend you frequently visit the Centers for Disease Control and Prevention at https://www.cdc.gov/covid-19 for the most recent developments and advice.

Per Oregon Health Authority 333-019-1011 Masking Requirements to Control COVID-19 in Health Care Settings:

Face masks continue to be required in healthcare settings for both practitioners and patients.
Please wear a surgical grade mask while in our facility. If you do not have a mask, we will gladly provide you with one.

For more information from the CDC on Face Covers, click here.

For more information from the Oregon Health Authority visit:

https://Secure.SOS.State.OR.US/

What has our practice done to make your appointments as safe as possible?

  1. All Staff are Vaccinated and Boosted.
  2. Cleaning and disinfecting regularly. We have intensified our cleaning and disinfecting procedures of frequently touched surfaces.
  3. We are educating our company staff about COVID-19. We are regularly educating and updating our clinical and administrative staff with information from trusted sources such as the Center for Disease Control and Prevention and the Occupational Safety & Health Administration.
  4. We highly recommend that patients use hand sanitizer and/or wash their hands:
    • Before each treatment,
    • After handling paperwork and/or touching any surfaces and/or therapy equipment, and
    • Upon leaving our facility.

What should I do if I have tested positive for COVID-19?

Stay home and stay away from others, including the people in your own household.

  • If you’re sick, isolate for 5 days from when you started feeling sick AND make sure your fever is gone for 24 hours, without the help of medicine, before being around others.
  • If you don’t have symptoms, isolate for 5 days from the day you were tested.
  • If you are sick, take care of yourself, and keep in touch with your clinic or medical provider if your symptoms get worse.

You can be around others again after 5 days, if you feel better. You should wear a mask for an additional 5 days when you are around others.

Call 866-917-8881 toll free or text OHACOVID to 61222 if:
  • You want more health information
  • You have questions about isolation
  • You want to report your positive at home test
  • You have questions about telling your close contacts they may have been exposed to COVID-19
  • You need to isolate and are worried about the ability to do that
  • You have K-12 school-related questions about COVID-19 positive test or exposure
Hours: M-F from 8am to 6pm and Saturday 10am to 4pm

If I have shortness of breath, a cough, sore throat or a recent fever, should I come in for my regularly scheduled therapy session?

No, stay home if you are suffering with a cough or shortness of breath. Please notify us as soon as possible. You will not be charged a cancellation fee.

If you have had a fever, wait 24-hours from the time your fever ended to attend a therapy treatment session at our office.

What should I do if I think I am sick?

Click Here for a detailed list of steps to prevent the spread of COVID-19 if you are sick or suspect you are infected with the virus.

In short:

  • Stay home
  • Avoid public areas
  • Avoid public transportation
  • Stay away from others
  • Limit contact with pets & animals
  • Call ahead before visiting your doctor
  • Wear a facemask
  • Cover your coughs & sneezes
  • Clean your hands often
  • Avoid sharing personal household items
  • Clean all high-touch surfaces
  • Monitor your symptoms

If you were traveling in the past 14 days:

You may have been exposed to COVID-19 on your travels. You may feel well and not have any symptoms, but you can be contagious without symptoms and spread the virus to others. You and your travel companions (including children) pose a risk to your family, friends, and community for 14 days after you were exposed to the virus. Regardless of where you traveled or what you did during your trip, take these actions to protect others from getting sick after you return:

  • When around others, stay at least 6 feet (about 2 arms’ length) from other people who are not from your household. It is important to do this everywhere, both indoors and outdoors.
  • Wear a mask to keep your nose and mouth covered when you are outside of your home.
  • Wash your hands often or use hand sanitizer (with at least 60% alcohol).
  • Watch your health: Look for symptoms of COVID-19, and take your temperature if you feel sick.
  • Follow state and local recommendations or requirements after travel.
  • For more advice about COVID-19 and travel Click Here.

What can I do to protect myself and my family?

  1. Get Vaccinated and Boosted - To find a vaccine or booster in Oregon, visit: https://govstatus.egov.com/or-oha-booster-covid-19-vaccine
  2. Cover your coughs and sneezes - Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can. Immediately wash your hands with soap and water for at least 20 seconds or, if soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  3. Clean your hands often - Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water are the best option if hands are visibly dirty.
  4. Avoid touching your eyes, nose, and mouth with unwashed hands.
  5. Avoid sharing personal household items - You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water.
  6. Clean all "high-touch" surfaces everyday - High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also, clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe, according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.

Here's a List of Links to CDC Resources

COVID-19 Website - Make sure you take some time to browse the website. It's full of up-to-date information.

Quick links from the CDC website: